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It’s time for an update about Creekside Family Medicine. We want to say thank you to all of our current patients for making the practice successful and enjoyable. In an effort to allow further growth, we have added three new faces to the office.
Heidi Carr, NP returns to her hometown of Wayland and has a multifaceted background in nursing care, a former Army nurse. She has worked in Primary Care, Endocrinology, and Noyes After Hours as a Family Nurse Practitioner. She has advanced training and certifications in Diabetes Management and Diabetes Education. We have brought Heidi into our group for two reasons. First, we hope to make it easier for you to get an urgent appointment. If you are ill, we would like to have you seen in our office. Secondly, Heidi is also interested in establishing her own group of patients, with a focus on Diabetes Management.
Barb Shaut, LPN resides in Hornell and will be joining us in conjunction with Heidi Carr, NP to work as an experienced team to provide for your healthcare needs. Barb comes to us from Noyes Health with the advanced knowledge and experience that is needed to provide quality and friendly care. She will be working closely with Gloria Swain, LPN. Please welcome Barb when you see her.
Jessica Bratcher is a medical secretary and comes to us from Wegmans Pharmacy. She will be working as part of our team to provide excellent customer service. Jessica will be working on some practice improvement projects along with the providers, management, and our current office staff, Chris Ames and Gloria Swain. Jessica will be scheduling appointments, obtaining authorizations, completing referrals, and other requests. When you speak to Jessica please welcome her.
For minor issues or requests, please call the office as usual at 607-545-0032. If you have an afterhours urgent matter please proceed to the nearest After Hours clinic. They are located in Dansville at 111 Clara Barton St. (585-335-3096), Geneseo at 50 E. South St (585-243-9595), and Hornell at Express Care Clinic, 20 Elm St. (607-324-0490). No appointment is necessary. Their hours are Monday – Friday 5pm – 10pm and Saturday and Sunday 2pm – 10pm.
Dr. Tallman, Heidi, and the Creekside staff will do their best to get you feeling better. We would like to hear of any suggestions you have on how to make our care better. Please feel free to fill out a survey card while you are in the office. You can also call Dawn, our practice manager, at 585-335-4247. We look forward to providing quality care to you and your family.
If you have comments or concerns about your care at Creekside Family Medical, please contact us at email@example.com; or the Director of Quality at 585.335.4305 firstname.lastname@example.org If you are not satisfied with the response you receive (if requested), you have the option of contacting: the NYSDOH at 585.423.8100 or The Joint Commission at E-mail: email@example.com Fax: 630-792-5636 Mail: Office of Quality Monitoring The Joint Commission One Renaissance Boulevard Oakbrook Terrace, Illinois 60181